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User onboarding + help docs #19

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opened 2026-04-05 21:36:57 -07:00 by pyr0ball · 0 comments
pyr0ball commented 2026-04-05 21:36:57 -07:00
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Osprey handles high-stakes interactions. Users need to understand what it's doing and trust it.

Deliverables

  • Setup wizard: enter Twilio (optional, BYOK) or use CF cloud
  • First-run guide: 'What Osprey does and doesn't do'
  • In-app help for each screen
  • Agency setup instructions (which number, what to expect)
  • Privacy disclosure: call audio processed locally via Whisper, no PII retention

Tone

Plain-language, accessible. Primary audience includes ND users and people in distress dealing with bureaucratic systems. No technical jargon in user-facing copy.

Osprey handles high-stakes interactions. Users need to understand what it's doing and trust it. ## Deliverables - Setup wizard: enter Twilio (optional, BYOK) or use CF cloud - First-run guide: 'What Osprey does and doesn't do' - In-app help for each screen - Agency setup instructions (which number, what to expect) - Privacy disclosure: call audio processed locally via Whisper, no PII retention ## Tone Plain-language, accessible. Primary audience includes ND users and people in distress dealing with bureaucratic systems. No technical jargon in user-facing copy.
pyr0ball added this to the Public Launch milestone 2026-04-05 21:36:57 -07:00
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Reference: Circuit-Forge/osprey#19
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