pyr0ball
64487a6abb
- config/skills_suggestions.yaml: 168 curated tags across skills (77), domains (40), keywords (51) covering CS/TAM/ops and common tech roles; structured for future community aggregate (paid tier backlog) - scripts/skills_utils.py: filter_tag() rejects blanks, URLs, profanity, overlong strings, disallowed chars, and repeated-char runs; load_suggestions() reads bundled YAML per category
193 lines
4.1 KiB
YAML
193 lines
4.1 KiB
YAML
# skills_suggestions.yaml — Bundled tag suggestions for the Skills & Keywords UI.
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# Shown as searchable options in the multiselect. Users can add custom tags beyond these.
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# Future: community aggregate (paid tier) will supplement this list from anonymised installs.
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skills:
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# ── Customer Success & Account Management ──
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- Customer Success
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- Technical Account Management
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- Account Management
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- Customer Onboarding
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- Renewal Management
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- Churn Prevention
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- Expansion Revenue
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- Executive Relationship Management
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- Escalation Management
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- QBR Facilitation
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- Customer Advocacy
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- Voice of the Customer
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- Customer Health Scoring
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- Success Planning
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- Customer Education
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- Implementation Management
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# ── Revenue & Operations ──
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- Revenue Operations
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- Sales Operations
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- Pipeline Management
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- Forecasting
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- Contract Negotiation
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- Upsell & Cross-sell
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- ARR / MRR Management
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- NRR Optimization
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- Quota Attainment
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# ── Leadership & Management ──
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- Team Leadership
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- People Management
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- Cross-functional Collaboration
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- Change Management
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- Stakeholder Management
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- Executive Presentation
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- Strategic Planning
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- OKR Setting
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- Hiring & Recruiting
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- Coaching & Mentoring
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- Performance Management
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# ── Project & Program Management ──
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- Project Management
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- Program Management
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- Agile / Scrum
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- Kanban
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- Risk Management
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- Resource Planning
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- Process Improvement
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- SOP Development
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# ── Technical Skills ──
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- SQL
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- Python
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- Data Analysis
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- Tableau
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- Looker
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- Power BI
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- Excel / Google Sheets
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- REST APIs
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- Salesforce
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- HubSpot
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- Gainsight
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- Totango
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- ChurnZero
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- Zendesk
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- Intercom
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- Jira
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- Confluence
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- Notion
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- Slack
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- Zoom
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# ── Communications & Writing ──
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- Executive Communication
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- Technical Writing
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- Proposal Writing
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- Presentation Skills
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- Public Speaking
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- Stakeholder Communication
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# ── Compliance & Security ──
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- Compliance
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- Risk Assessment
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- SOC 2
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- ISO 27001
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- GDPR
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- Security Awareness
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- Vendor Management
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domains:
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# ── Software & Tech ──
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- B2B SaaS
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- Enterprise Software
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- Cloud Infrastructure
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- Developer Tools
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- Cybersecurity
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- Data & Analytics
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- AI / ML Platform
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- FinTech
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- InsurTech
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- LegalTech
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- HR Tech
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- MarTech
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- AdTech
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- DevOps / Platform Engineering
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- Open Source
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# ── Industry Verticals ──
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- Healthcare / HealthTech
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- Education / EdTech
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- Non-profit / Social Impact
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- Government / GovTech
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- E-commerce / Retail
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- Manufacturing
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- Financial Services
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- Media & Entertainment
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- Music Industry
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- Logistics & Supply Chain
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- Real Estate / PropTech
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- Energy / CleanTech
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- Hospitality & Travel
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# ── Market Segments ──
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- Enterprise
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- Mid-Market
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- SMB / SME
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- Startup
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- Fortune 500
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- Public Sector
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- International / Global
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# ── Business Models ──
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- Subscription / SaaS
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- Marketplace
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- Usage-based Pricing
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- Professional Services
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- Self-serve / PLG
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keywords:
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# ── CS Metrics & Outcomes ──
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- NPS
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- CSAT
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- CES
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- Churn Rate
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- Net Revenue Retention
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- Gross Revenue Retention
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- Logo Retention
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- Time-to-Value
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- Product Adoption
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- Feature Utilisation
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- Health Score
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- Customer Lifetime Value
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# ── Sales & Growth ──
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- ARR
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- MRR
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- GRR
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- NRR
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- Expansion ARR
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- Pipeline Coverage
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- Win Rate
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- Average Contract Value
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- Land & Expand
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- Multi-threading
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# ── Process & Delivery ──
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- Onboarding
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- Implementation
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- Knowledge Transfer
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- Escalation
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- SLA
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- Root Cause Analysis
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- Post-mortem
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- Runbook
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- Playbook Development
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- Feedback Loop
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- Product Roadmap Input
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# ── Team & Culture ──
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- Cross-functional
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- Distributed Team
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- Remote-first
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- High-growth
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- Fast-paced
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- Autonomous
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- Data-driven
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- Customer-centric
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- Empathetic Leadership
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- Inclusive Culture
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# ── Job-seeker Keywords ──
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- Strategic
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- Proactive
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- Hands-on
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- Scalable Processes
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- Operational Excellence
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- Business Impact
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- Executive Visibility
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- Player-Coach
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