pyr0ball opened issue Circuit-Forge/roadmap#4

pyr0ball
Fri, 27 Feb 2026 13:53:56 -0800

4#[OSPY] Osprey — Customer service — IVR queues, complaint letters, disputes#

[OSPY] Osprey

Customer service — IVR queues, complaint letters, dispute tracking

Status

Early prototype (internal). FTB tax dialer built; blocked on Twilio signup.

Done

FastAPI skeleton (port 8520)

FTB (Franchise Tax Board) IVR dialer prototype — call flow mapped, Twilio integration scaffolded

cf-core llm wiring (planned)

Blocked

Twilio account signup pending — required for call placement and IVR navigation

FTB IVR sequence needs live validation after Twilio unblocked

Backlog

IVR sequence library (FTB, SSA, USCIS, utility companies)

Queue position estimator

Complaint letter generator (LLM)

Dispute tracking

Repository

https://git.opensourcesolarpunk.com/Circuit-Forge/osprey

Tracking issue

Circuit-Forge/osprey#1

Design Pillars

Privacy · Safety · Accessibility — co-equal, non-negotiable.
Neurodivergent and adaptive needs users are a primary audience.

Tier System

Tier | What you get
Free | Core pipeline, basic AI assist, local LLM only
Paid | Cloud LLM, integrations, full AI generation suite
Premium | Fine-tuned models, multi-user
Ultra | Human-in-the-loop operator for tasks AI cannot complete